We gladly accept returns and exchanges in line with the following terms and conditions:

Contact me within: 14 days of delivery

Return items back within: 30 days of delivery

We do not accept cancellations

But please contact us if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

• Custom or personalised orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)
• Teether Straps & teethers

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

**Safety & Product Warnings**

Bainbridge Creations teething necklaces are intended to be used under guidance of adults ONLY and are NOT a toys. 
Never leave babies/children unattended with Bainbridge Creations jewellery & teethers.
Inspect and wash before first use and at regular intervals thereafter.
Immediately dispose of product at any sign of wear or breakage.
You assume the risks and warnings above by purchasing Bainbridge Creations product. We cannot be held responsible for injury and/or death from improper use of product.

***Teether and accessory Returns***

We do not accept returns or offer refunds for sanitary reasons. However, if there is a quality issue with your item, please contact us! We will be happy to replace your item!